Shipping Manager is shipping software that links your orders to your couriers so dispatch stops being a copy-paste job. Click an order in your CRM or order management system and this shipping label software generates a label with the right service, weight, and address direct from the courier, UPS, DHL, or DPD, ready to print. As a multi-carrier shipping platform with courier integration software built in, tracking numbers and delivery events flow back automatically onto the order, so sales and support can answer where-is-my-delivery questions without leaving the system. Doubling as despatch software and parcel management software, it compares rates across carriers so you pick the cheapest or fastest service every time.
Operations app · Omnie AI
Puck: Shipping Manager
Shipping software that connects your CRM or order management system to UPS, DHL, and DPD to generate labels in one click and pull tracking back against each order.
AI at work Carrier selection, exception handling and customs data drafting
Ready to subscribe? Click hereGDPRDPA 2018WCAG 2.2
5+
Connected tools
6
Industries served
What it does
Puck: Shipping Manager, explained.
Key features
- One-click label generation from any order, printed and ready for the parcel.
- Native connections to UPS, DHL, and DPD, with more carriers on the roadmap.
- Tracking numbers and delivery status pulled back automatically onto your orders.
- Compare rates and transit times across carriers before you book.
- Handle return labels and delivery-exception alerts from the same screen.
AI at work
AI at work in Puck: Shipping Manager.
The moments where the AI does the work your team used to do by hand.
Carrier selection
AI recommends the cheapest or fastest courier service for each shipment, replacing manual rate comparison.
Exception handling
AI flags delivery exceptions and drafts the customer update, replacing manual monitoring of tracking pages.
Customs data drafting
AI fills in customs and commodity details from the order description, a job someone used to complete manually for international shipments.
More on Puck: Shipping Manager
Shipping software across every courier
Shipping Manager is shipping software that turns an order into a parcel in one click. Select an order in your CRM or order management system and it pulls the right service, weight, and address to generate a label ready to print.
As a multi-carrier shipping platform with courier integration software for UPS, DHL, and DPD, it keeps everything in one place. Tracking numbers and delivery events flow back onto the order automatically, so nobody digs through courier websites.
This shipping label software doubles as despatch software and parcel management software, with rate comparison across carriers built in. Pick the cheapest or fastest service every time, and let support answer delivery questions without leaving the system.
See it in action
Watch Puck: Shipping Manager in 90 seconds.
A quick walkthrough of how Puck: Shipping Manager works and how teams use it day to day.
Puck: Shipping Manager, product tour
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Connects with your tools
Works with the systems you already use.
Puck: Shipping Manager connects to Bitrix24, DHL, DPD, UPS, WooCommerce out of the box, and through Omnie AI it works with the CRM, project, finance, document, communication and marketing tools below.
CRM
Projects
Finance
Documents
Communication
Marketing
Compliance & standards
Built to meet the standards your sector expects.
Puck: Shipping Manager is built on the Omnie AI platform, so the security, data-protection and accessibility standards below are handled as standard, here’s what each one covers.
UK GDPR & EU GDPR
How personal data is handled. A data-protection lead, mapped personal data (ROPA), clear privacy notices, Data Processing Agreements with vendors, and defined subject-access (DSAR) and breach procedures.
Data Protection Act 2018 (UK)
The UK’s implementation of GDPR. ICO registration and data-protection fee, UK GDPR controls applied across the app, and records of processing activities kept up to date.
WCAG 2.2 AA / Accessibility
Accessibility for all users. The site and app are audited against WCAG 2.2 AA, aligned with the Equality Act, ADA and EN 301 549, issues are remediated, and testing is carried out on an ongoing basis.
Built on Omnie AI
Four things every app gets as standard.
Customised to Fit
We build your applications to suit your individual requirements. We connect them to the tools you already use, then support you to develop and improve your applications.
AI Built-in
All apps have AI built in that makes your business run better, streamlining your processes, freeing up your team and helping you deliver a better experience to every customer.
Secure & Compliant
Your apps run on secure, managed infrastructure. Your data and your customers’ data stay protected, and all apps are compliant with recognised industry standards.
Dedicated Support
Your Customer Success Manager learns your business to understand your needs and is available by phone or messenger to answer questions and provide advice.
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Businesses we work with
Trusted by teams around the world.
Build Puck: Shipping Manager for your business.
Start from this template and customise it to your exact needs with Omnie AI, hosted, secured and supported by our team.
FAQs
Puck: Shipping Manager, common questions.
What does Puck: Shipping Manager connect to? +
Puck: Shipping Manager works with Bitrix24, DHL, DPD, UPS, WooCommerce, and through Omnie AI it can connect to other CRM, project management, finance, document and communication tools you use.
Can we customise Puck: Shipping Manager to how we work? +
Yes. Puck: Shipping Manager is a starting template, with the Vibe Code feature in Omnie AI you can change the fields, logic, integrations and design to fit your exact process, with our team on hand whenever you need them.
Is our data secure? +
Security is built into the Omnie AI architecture from the ground up, so your data and your customers’ data are protected by a structured, proven approach rather than the gaps self-built apps leave behind.
Do you host and maintain Puck: Shipping Manager? +
Yes. We host your app on secure, managed infrastructure with a staging environment and continuous backups, so it stays fast, available and protected with nothing for you to manage.
What support do we get? +
Our team of experienced developers is on hand throughout. If you hit problems building, or your app ever causes issues, we can step in to diagnose and fix them for you.
Which industries is Puck: Shipping Manager for? +
Puck: Shipping Manager is used by teams across Automotive, Field Services & Trades, Logistics & Transport, Manufacturing, Retail & E-commerce and Wholesale & Distribution, and adapts to the way your business works.