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Marketing app · Omnie AI

Titania: Website Chatbot

A website chatbot that engages visitors on your site around the clock, answers common questions, and turns conversations into qualified leads in your CRM.

AI at work 24/7 conversation, lead qualification and continuous learning

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GDPRDPA 2018SOC 2FERPAWCAG 2.2
3+
Connected tools
6
Industries served
What it does

Titania: Website Chatbot, explained.

Website Chatbot is an AI chatbot for your website that engages visitors around the clock, answering common questions and capturing interest even when your team is offline. As a live chat bot with 24/7 website chat, it keeps working through evenings and weekends, so no enquiry goes unanswered. This conversational AI chatbot turns conversations into qualified leads and pushes them straight into your CRM, keeping your pipeline filling without extra effort. Acting as a lead capture chatbot on pages people already visit, this website chatbot is a low-effort way to convert more of your existing traffic into real opportunities.

Key features

  • Engage website visitors 24/7, even outside business hours.
  • Answer common questions instantly to reduce friction and drop-off.
  • Convert conversations into qualified leads inside your CRM.
  • Capture visitor details and intent automatically for your sales team.
  • Make more of your existing website traffic without extra headcount.
AI at work

AI at work in Titania: Website Chatbot.

The moments where the AI does the work your team used to do by hand.

24/7 conversation

AI answers visitor questions and qualifies interest around the clock, work that used to require a live rep online.

Lead qualification

AI scores and routes chat conversations to the right rep based on intent, replacing a manual triage step.

Continuous learning

AI improves its answers from past conversations and outcomes, cutting the ongoing script-writing a marketer used to do.

More on Titania: Website Chatbot

A website chatbot that captures leads 24/7

Website Chatbot puts an AI chatbot for your website on every page, ready to greet visitors the moment they arrive. It answers the questions people ask most, so interest is met with a helpful reply instead of a contact form nobody fills in.

As a live chat bot offering genuine 24/7 website chat, it never clocks off. Enquiries that would once have arrived overnight and gone cold are handled immediately, and the conversational AI chatbot keeps the tone natural and on brand.

Every promising chat becomes a lead. This lead capture chatbot writes qualified enquiries straight into your CRM with the context behind them, so your team follows up fast and turns existing website traffic into pipeline.

See it in action

Watch Titania: Website Chatbot in 90 seconds.

A quick walkthrough of how Titania: Website Chatbot works and how teams use it day to day.

Connects with your tools

Works with the systems you already use.

Titania: Website Chatbot connects to Bitrix24, Mailchimp, Slack out of the box, and through Omnie AI it works with the CRM, project, finance, document, communication and marketing tools below.

CRM
Bitrix24HubSpotSalesforcePipedriveMonday.comDynamics
Projects
AsanaTrelloJiraMonday.comClickUpAirtable
Finance
QuickBooksXeroStripeSage
Documents
GoogleDropboxDocuSignMicrosoft
Communication
SlackTeamsGmailZoomTwilio
Marketing
AdwordsGoogle AnalyticsMailchimp
Compliance & standards

Built to meet the standards your sector expects.

Titania: Website Chatbot is built on the Omnie AI platform, so the security, data-protection and accessibility standards below are handled as standard, here’s what each one covers.

UK GDPR & EU GDPR

How personal data is handled. A data-protection lead, mapped personal data (ROPA), clear privacy notices, Data Processing Agreements with vendors, and defined subject-access (DSAR) and breach procedures.

Data Protection Act 2018 (UK)

The UK’s implementation of GDPR. ICO registration and data-protection fee, UK GDPR controls applied across the app, and records of processing activities kept up to date.

SOC 2 (Type II)

Independent assurance over security, availability and confidentiality. Controls are operated over a 3–12 month window and audited by an independent CPA firm, who issue the SOC 2 Type II report.

FERPA (US)

Protection of US student education records. Operating under a “school official” designation, restricted access to records, parental/eligible-student consent, and data-handling agreements with the institution.

WCAG 2.2 AA / Accessibility

Accessibility for all users. The site and app are audited against WCAG 2.2 AA, aligned with the Equality Act, ADA and EN 301 549, issues are remediated, and testing is carried out on an ongoing basis.

Built on Omnie AI

Four things every app gets as standard.

Customised to Fit

We build your applications to suit your individual requirements. We connect them to the tools you already use, then support you to develop and improve your applications.

AI Built-in

All apps have AI built in that makes your business run better, streamlining your processes, freeing up your team and helping you deliver a better experience to every customer.

Secure & Compliant

Your apps run on secure, managed infrastructure. Your data and your customers’ data stay protected, and all apps are compliant with recognised industry standards.

Dedicated Support

Your Customer Success Manager learns your business to understand your needs and is available by phone or messenger to answer questions and provide advice.

Businesses we work with

Trusted by teams around the world.

Build Titania: Website Chatbot for your business.

Start from this template and customise it to your exact needs with Omnie AI, hosted, secured and supported by our team.

FAQs

Titania: Website Chatbot, common questions.

What does Titania: Website Chatbot connect to? +

Titania: Website Chatbot works with Bitrix24, Mailchimp, Slack, and through Omnie AI it can connect to other CRM, project management, finance, document and communication tools you use.

Can we customise Titania: Website Chatbot to how we work? +

Yes. Titania: Website Chatbot is a starting template, with the Vibe Code feature in Omnie AI you can change the fields, logic, integrations and design to fit your exact process, with our team on hand whenever you need them.

Is our data secure? +

Security is built into the Omnie AI architecture from the ground up, so your data and your customers’ data are protected by a structured, proven approach rather than the gaps self-built apps leave behind.

Do you host and maintain Titania: Website Chatbot? +

Yes. We host your app on secure, managed infrastructure with a staging environment and continuous backups, so it stays fast, available and protected with nothing for you to manage.

What support do we get? +

Our team of experienced developers is on hand throughout. If you hit problems building, or your app ever causes issues, we can step in to diagnose and fix them for you.

Which industries is Titania: Website Chatbot for? +

Titania: Website Chatbot is used by teams across Education, Hospitality, Professional Services, Real Estate, Retail & E-commerce and Technology & SaaS, and adapts to the way your business works.

AI-powered apps

AI-powered business apps that streamline your processes, free up your team and help you deliver a better experience to customers.