Order Management is an order management system that gives you one place to take orders, track them through fulfilment, and keep stock and customer records in sync. As OMS software connected to your CRM, every order updates the right customer and inventory levels automatically, so sales, warehouse, and accounts all work from the same information. Handling sales order processing from entry to dispatch, it doubles as order fulfilment software and order tracking software, giving everyone visibility of where each order stands. By joining the whole journey up, this order to cash software brings clarity from the moment an order lands to the moment it is delivered and paid.
Operations app · Omnie AI
Dione: Order Management
An order management system that lets you take orders, track fulfilment, and keep stock and customer records in sync from a single dashboard.
AI at work Fulfilment exception handling, demand-based stock sync and customer comms drafting
Ready to subscribe? Click hereGDPRDPA 2018WCAG 2.2
3+
Connected tools
5
Industries served
What it does
Dione: Order Management, explained.
Key features
- Capture and manage orders from a single dashboard.
- Track each order through to fulfilment and delivery.
- Keep stock levels and customer records in sync.
- Connect sales, warehouse, and accounts on shared data.
- Reduce errors and delays across the order process.
AI at work
AI at work in Dione: Order Management.
The moments where the AI does the work your team used to do by hand.
Fulfilment exception handling
AI flags orders likely to be delayed or short-stocked before they become a problem, work a fulfilment coordinator used to catch manually.
Demand-based stock sync
AI reconciles stock and order data and predicts shortfalls, replacing a manual stock check against open orders.
Customer comms drafting
AI drafts order status updates to customers automatically, replacing manual "where's my order" replies.
More on Dione: Order Management
An order management system that joins it all up
Order Management is an order management system that gives every order a single home. Take it, track it through fulfilment, and watch stock and customer records update automatically, so no one is working from a stale spreadsheet.
As OMS software wired into your CRM, it handles sales order processing end to end. Sales, warehouse, and accounts all see the same live picture, which means fewer mistakes and far less chasing between teams.
Doubling as order fulfilment software and order tracking software, it shows exactly where each order sits. As order to cash software, it connects the whole journey from order taken to goods delivered and payment received.
See it in action
Watch Dione: Order Management in 90 seconds.
A quick walkthrough of how Dione: Order Management works and how teams use it day to day.
Dione: Order Management, product tour
Add a video embed URL or embed snippet in the app’s “App details” box to replace this placeholder.
Connects with your tools
Works with the systems you already use.
Dione: Order Management connects to Bitrix24, QuickBooks, Stripe out of the box, and through Omnie AI it works with the CRM, project, finance, document, communication and marketing tools below.
CRM
Projects
Finance
Documents
Communication
Marketing
Compliance & standards
Built to meet the standards your sector expects.
Dione: Order Management is built on the Omnie AI platform, so the security, data-protection and accessibility standards below are handled as standard, here’s what each one covers.
UK GDPR & EU GDPR
How personal data is handled. A data-protection lead, mapped personal data (ROPA), clear privacy notices, Data Processing Agreements with vendors, and defined subject-access (DSAR) and breach procedures.
Data Protection Act 2018 (UK)
The UK’s implementation of GDPR. ICO registration and data-protection fee, UK GDPR controls applied across the app, and records of processing activities kept up to date.
WCAG 2.2 AA / Accessibility
Accessibility for all users. The site and app are audited against WCAG 2.2 AA, aligned with the Equality Act, ADA and EN 301 549, issues are remediated, and testing is carried out on an ongoing basis.
Built on Omnie AI
Four things every app gets as standard.
Customised to Fit
We build your applications to suit your individual requirements. We connect them to the tools you already use, then support you to develop and improve your applications.
AI Built-in
All apps have AI built in that makes your business run better, streamlining your processes, freeing up your team and helping you deliver a better experience to every customer.
Secure & Compliant
Your apps run on secure, managed infrastructure. Your data and your customers’ data stay protected, and all apps are compliant with recognised industry standards.
Dedicated Support
Your Customer Success Manager learns your business to understand your needs and is available by phone or messenger to answer questions and provide advice.
More apps
Explore related apps.
Operations
Callisto: Resource Planner
Resource planning software that schedules your people, rooms, and equipment against live CRM projects and deals, with a visual calendar showing availability and conflicts at a glance.
$1,390 / annum
Plus $700 Setup & Training
Operations
Io: Document Parser
Document data extraction software that automatically reads invoices, contracts, and forms and files the details into the right CRM records, removing slow, error-prone manual data entry.
$1,890 / annum
Plus $800 Setup & Training
Operations
Rhea: Bar Code Scanner
A barcode scanning app that turns your phone into a mobile scanner for looking up products, updating stock levels, and logging items straight against CRM inventory and orders.
$890 / annum
Plus $500 Setup & Training
Businesses we work with
Trusted by teams around the world.
Build Dione: Order Management for your business.
Start from this template and customise it to your exact needs with Omnie AI, hosted, secured and supported by our team.
FAQs
Dione: Order Management, common questions.
What does Dione: Order Management connect to? +
Dione: Order Management works with Bitrix24, QuickBooks, Stripe, and through Omnie AI it can connect to other CRM, project management, finance, document and communication tools you use.
Can we customise Dione: Order Management to how we work? +
Yes. Dione: Order Management is a starting template, with the Vibe Code feature in Omnie AI you can change the fields, logic, integrations and design to fit your exact process, with our team on hand whenever you need them.
Is our data secure? +
Security is built into the Omnie AI architecture from the ground up, so your data and your customers’ data are protected by a structured, proven approach rather than the gaps self-built apps leave behind.
Do you host and maintain Dione: Order Management? +
Yes. We host your app on secure, managed infrastructure with a staging environment and continuous backups, so it stays fast, available and protected with nothing for you to manage.
What support do we get? +
Our team of experienced developers is on hand throughout. If you hit problems building, or your app ever causes issues, we can step in to diagnose and fix them for you.
Which industries is Dione: Order Management for? +
Dione: Order Management is used by teams across Hospitality, Logistics & Transport, Manufacturing, Retail & E-commerce and Wholesale & Distribution, and adapts to the way your business works.