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Operations app · Omnie AI

Neso: Middleware

An integration platform that connects your business tools with Zapier-style triggers, actions, and multi-step workflows, no code required.

AI at work Workflow generation, error triage and data mapping

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GDPRDPA 2018SOC 2WCAG 2.2
4+
Connected tools
6
Industries served
What it does

Neso: Middleware, explained.

Middleware is an integration platform that connects your business systems the way Zapier does: watch for a trigger in one app, then run actions in others. As an iPaaS platform and API integration platform, it lets you build multi-step workflows with branching logic, filters, and data mapping between a growing library of connectors, all without writing code. This middleware software keeps every integration reliable with detailed run logs and automatic retries. Working as a broad system integration tool and data sync platform, it puts your CRM at the centre, so it stays in step with everything else you use.

Key features

  • Build trigger-and-action automations between your business apps.
  • Chain multi-step workflows with branching, filters, and delays.
  • Map and transform data between systems with no code.
  • Monitor every run with logs, error alerts, and automatic retries.
  • Keep Bitrix24 in sync with a growing library of app connectors.
AI at work

AI at work in Neso: Middleware.

The moments where the AI does the work your team used to do by hand.

Workflow generation

Describe an integration in plain English and AI builds the trigger/action workflow, replacing manual step-by-step configuration.

Error triage

AI diagnoses failed runs and suggests the fix, replacing manual log inspection.

Data mapping

AI matches fields between two systems automatically, a job someone used to map by hand.

More on Neso: Middleware

An integration platform with no code required

Middleware is an integration platform that works the way you would expect: a trigger in one app sets off actions in others. Build multi-step workflows with branching, filters, and data mapping across a growing library of connectors, no code needed.

As an iPaaS platform and API integration platform, it goes beyond simple one-to-one links. This middleware software handles real logic, so complex processes run end to end instead of breaking into manual steps between systems.

Detailed run logs and automatic retries make it a system integration tool you can trust. As a data sync platform with your CRM at the centre, it keeps every tool in step, so records match wherever your team looks.

See it in action

Watch Neso: Middleware in 90 seconds.

A quick walkthrough of how Neso: Middleware works and how teams use it day to day.

Neso: Middleware, product tour

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Connects with your tools

Works with the systems you already use.

Neso: Middleware connects to Bitrix24, Google Workspace, QuickBooks, Slack out of the box, and through Omnie AI it works with the CRM, project, finance, document, communication and marketing tools below.

CRM
Bitrix24HubSpotSalesforcePipedriveMonday.comDynamics
Projects
AsanaTrelloJiraMonday.comClickUpAirtable
Finance
QuickBooksXeroStripeSage
Documents
GoogleDropboxDocuSignMicrosoft
Communication
SlackTeamsGmailZoomTwilio
Marketing
AdwordsGoogle AnalyticsMailchimp
Compliance & standards

Built to meet the standards your sector expects.

Neso: Middleware is built on the Omnie AI platform, so the security, data-protection and accessibility standards below are handled as standard, here’s what each one covers.

UK GDPR & EU GDPR

How personal data is handled. A data-protection lead, mapped personal data (ROPA), clear privacy notices, Data Processing Agreements with vendors, and defined subject-access (DSAR) and breach procedures.

Data Protection Act 2018 (UK)

The UK’s implementation of GDPR. ICO registration and data-protection fee, UK GDPR controls applied across the app, and records of processing activities kept up to date.

SOC 2 (Type II)

Independent assurance over security, availability and confidentiality. Controls are operated over a 3–12 month window and audited by an independent CPA firm, who issue the SOC 2 Type II report.

WCAG 2.2 AA / Accessibility

Accessibility for all users. The site and app are audited against WCAG 2.2 AA, aligned with the Equality Act, ADA and EN 301 549, issues are remediated, and testing is carried out on an ongoing basis.

Built on Omnie AI

Four things every app gets as standard.

Customised to Fit

We build your applications to suit your individual requirements. We connect them to the tools you already use, then support you to develop and improve your applications.

AI Built-in

All apps have AI built in that makes your business run better, streamlining your processes, freeing up your team and helping you deliver a better experience to every customer.

Secure & Compliant

Your apps run on secure, managed infrastructure. Your data and your customers’ data stay protected, and all apps are compliant with recognised industry standards.

Dedicated Support

Your Customer Success Manager learns your business to understand your needs and is available by phone or messenger to answer questions and provide advice.

Businesses we work with

Trusted by teams around the world.

Build Neso: Middleware for your business.

Start from this template and customise it to your exact needs with Omnie AI, hosted, secured and supported by our team.

FAQs

Neso: Middleware, common questions.

What does Neso: Middleware connect to? +

Neso: Middleware works with Bitrix24, Google Workspace, QuickBooks, Slack, and through Omnie AI it can connect to other CRM, project management, finance, document and communication tools you use.

Can we customise Neso: Middleware to how we work? +

Yes. Neso: Middleware is a starting template, with the Vibe Code feature in Omnie AI you can change the fields, logic, integrations and design to fit your exact process, with our team on hand whenever you need them.

Is our data secure? +

Security is built into the Omnie AI architecture from the ground up, so your data and your customers’ data are protected by a structured, proven approach rather than the gaps self-built apps leave behind.

Do you host and maintain Neso: Middleware? +

Yes. We host your app on secure, managed infrastructure with a staging environment and continuous backups, so it stays fast, available and protected with nothing for you to manage.

What support do we get? +

Our team of experienced developers is on hand throughout. If you hit problems building, or your app ever causes issues, we can step in to diagnose and fix them for you.

Which industries is Neso: Middleware for? +

Neso: Middleware is used by teams across Financial Services, Logistics & Transport, Manufacturing, Professional Services, Retail & E-commerce and Technology & SaaS, and adapts to the way your business works.

AI-powered apps

AI-powered business apps that streamline your processes, free up your team and help you deliver a better experience to customers.