Appointment Booker is appointment scheduling software that lets customers book time with your team directly from your website or a shareable link, with available slots pulled live from staff calendars. As an online booking system and appointment booking app, each booking creates an activity in your CRM and syncs to the right calendar, so there is no back-and-forth and no double-booking. This scheduling software works quietly in the background as a calendar booking tool, keeping diaries full and records tidy. As self-booking software your customers can use any time, it removes the phone tag and fills your calendar while keeping your CRM in step.
Operations app · Omnie AI
Luna: Appointment Booker
Appointment scheduling software that lets customers self-book from your website or a link, syncing slots to staff calendars and creating activities in your CRM.
AI at work Smart scheduling, no-show prediction and reminder personalisation
Ready to subscribe? Click hereGDPRDPA 2018SOC 2HIPAAFERPAWCAG 2.2
4+
Connected tools
6
Industries served
What it does
Luna: Appointment Booker, explained.
Key features
- Let customers self-book from your website or a booking link.
- Show real availability synced from staff calendars.
- Create activities automatically in your CRM for every booking.
- Cut no-shows with automated reminders by email or SMS.
- Remove scheduling back-and-forth and avoid double-bookings.
AI at work
AI at work in Luna: Appointment Booker.
The moments where the AI does the work your team used to do by hand.
Smart scheduling
AI suggests the best available slot based on staff skills, location, and history, replacing manual diary-juggling.
No-show prediction
AI flags bookings at high risk of no-show so staff can double-confirm, work a receptionist used to do on instinct.
Reminder personalisation
AI times and words reminders (SMS or email) based on what's worked for that customer before, instead of one fixed template for everyone.
More on Luna: Appointment Booker
Appointment scheduling software your customers control
Appointment Booker is appointment scheduling software that hands the diary to your customers. They pick from live availability on your website or a shared link, and the slot is confirmed instantly, with no emails back and forth.
As an online booking system and appointment booking app, it writes every booking into your CRM as an activity and blocks the time in the right staff calendar. Double-bookings disappear because availability is always real.
Working as everyday scheduling software, a calendar booking tool, and self-booking software in one, it fills diaries around the clock. Your team stops playing phone tag, and your CRM stays perfectly in step with what is booked.
See it in action
Watch Luna: Appointment Booker in 90 seconds.
A quick walkthrough of how Luna: Appointment Booker works and how teams use it day to day.
Luna: Appointment Booker, product tour
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Connects with your tools
Works with the systems you already use.
Luna: Appointment Booker connects to Bitrix24, Google Workspace, Twilio, Zoom out of the box, and through Omnie AI it works with the CRM, project, finance, document, communication and marketing tools below.
CRM
Projects
Finance
Documents
Communication
Marketing
Compliance & standards
Built to meet the standards your sector expects.
Luna: Appointment Booker is built on the Omnie AI platform, so the security, data-protection and accessibility standards below are handled as standard, here’s what each one covers.
UK GDPR & EU GDPR
How personal data is handled. A data-protection lead, mapped personal data (ROPA), clear privacy notices, Data Processing Agreements with vendors, and defined subject-access (DSAR) and breach procedures.
Data Protection Act 2018 (UK)
The UK’s implementation of GDPR. ICO registration and data-protection fee, UK GDPR controls applied across the app, and records of processing activities kept up to date.
SOC 2 (Type II)
Independent assurance over security, availability and confidentiality. Controls are operated over a 3–12 month window and audited by an independent CPA firm, who issue the SOC 2 Type II report.
HIPAA (US)
Protection of US health information. Business Associate Agreements, Privacy and Security Rule safeguards (access controls, encryption, audit logging), a risk analysis and workforce training.
FERPA (US)
Protection of US student education records. Operating under a “school official” designation, restricted access to records, parental/eligible-student consent, and data-handling agreements with the institution.
WCAG 2.2 AA / Accessibility
Accessibility for all users. The site and app are audited against WCAG 2.2 AA, aligned with the Equality Act, ADA and EN 301 549, issues are remediated, and testing is carried out on an ongoing basis.
Built on Omnie AI
Four things every app gets as standard.
Customised to Fit
We build your applications to suit your individual requirements. We connect them to the tools you already use, then support you to develop and improve your applications.
AI Built-in
All apps have AI built in that makes your business run better, streamlining your processes, freeing up your team and helping you deliver a better experience to every customer.
Secure & Compliant
Your apps run on secure, managed infrastructure. Your data and your customers’ data stay protected, and all apps are compliant with recognised industry standards.
Dedicated Support
Your Customer Success Manager learns your business to understand your needs and is available by phone or messenger to answer questions and provide advice.
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Businesses we work with
Trusted by teams around the world.
Build Luna: Appointment Booker for your business.
Start from this template and customise it to your exact needs with Omnie AI, hosted, secured and supported by our team.
FAQs
Luna: Appointment Booker, common questions.
What does Luna: Appointment Booker connect to? +
Luna: Appointment Booker works with Bitrix24, Google Workspace, Twilio, Zoom, and through Omnie AI it can connect to other CRM, project management, finance, document and communication tools you use.
Can we customise Luna: Appointment Booker to how we work? +
Yes. Luna: Appointment Booker is a starting template, with the Vibe Code feature in Omnie AI you can change the fields, logic, integrations and design to fit your exact process, with our team on hand whenever you need them.
Is our data secure? +
Security is built into the Omnie AI architecture from the ground up, so your data and your customers’ data are protected by a structured, proven approach rather than the gaps self-built apps leave behind.
Do you host and maintain Luna: Appointment Booker? +
Yes. We host your app on secure, managed infrastructure with a staging environment and continuous backups, so it stays fast, available and protected with nothing for you to manage.
What support do we get? +
Our team of experienced developers is on hand throughout. If you hit problems building, or your app ever causes issues, we can step in to diagnose and fix them for you.
Which industries is Luna: Appointment Booker for? +
Luna: Appointment Booker is used by teams across Automotive, Education, Field Services & Trades, Healthcare, Hospitality and Professional Services, and adapts to the way your business works.